What’s world-class software without world-class support?

Here at Authoritas, we pride ourselves on speedy response times to customer queries. So whether you have questions about adding a site to the platform or generating different types of reports, please don’t hesitate to get in touch!

We have a multi-lingual success team which covers UK and European working hours who are more than willing to help you with any questions you might have.

If you have any questions regarding any aspect of the platform, please don’t hesitate to get in touch. There is a support area within the platform or feel free to contact us in any of the following ways:

Knowledge Base

Support Centre, simply Email us at: support@authoritas.com

Call us on: UK +44 (0)208 977 4465

 

If you use the Support Centre service, you will receive a ticket number and will be able to track our process. You can also include attachments to your ticket. This is great if you would like to send us a screenshot of what you are working on (please remember to include the search bar so we can see the URL you have used). Please feel free to CC your personal account manager in your ticket.

Reach out to one of our friendly account managers if you have any questions regarding your account or if you have a new starter who needs an orientation or a training session:

support@authoritas.com

Support Centre, simply Email us at: support@authoritas.com
Call us on: UK +44 (0)208 977 4465

If you use the Support Centre service, you will receive a ticket number and will be able to track our process. You can also include attachments to your ticket. This is great if you would like to send us a screenshot of what you are working on (please remember to include the search bar so we can see the URL you have used). Please feel free to CC your personal account manager in your ticket.

Reach out to one of our friendly account managers if you have any questions regarding your account or if you have a new starter who needs an orientation or a training session: support@authoritas.com

Please continue to step 3 of your onboarding process

<< 1. Introduction  3. Resources >>

Authoritas Onboarding Process

Onboarding Process

  1. Introduction
  2. Support
  3. Resources
  4. Pre-Sales Accounts
  5. Your Onboarding Process – Week 1
  6. Your Onboarding Process – Week 2
  7. Your Onboarding Process – Week 3, 4, 5 & New Starter Orientation

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