Authoritas Customer FAQs

So you’ve heard the news then?! Here is a few questions we think you might have. We also understand you probably have other questions we haven’t thought about so don’t hesitate to get in contact with us and we will get back to you as quickly as possible. Contact details can be found at the bottom of the page.
Will the Authoritas platform function normally - will I see any changes?

Everything is the same, we have not made any immediate changes. We will notify you when things do start to change and features start to come online – but for now its business as usual for Authoritas clients.

How will this affect me?

The integration of the two platforms will give our users access to more data and tools for the same price. However, this will take some time, so please do be patient; we will be working hard to deliver meaningful changes as soon as possible.

Will this affect my data?

The only effect this will have to your data is that you will have access to more data as we start to integrate the two platforms.

Will I get access to any new Linkdex features?

The Linkdex platform does have features which differ to some on the Authoritas app (and vice versa). For the moment there are no new features, but as we begin to merge the two platforms new features should start to be added!

Will the Authoritas or Linkdex platform shut down?

Neither platform will shut down. We will soon begin the process of integrating the Linkdex and Authoritas platform into one brand new and modern user interface but, we will keep you up to date through emails and our blog to let you know of the changes that will take place.

Will my service with Authoritas suffer?

No, not at all, we are in the process of hiring highly skilled account managers to help manage the influx of queries expected. If anything, we aim to be providing even better support for you and your teams than ever before.

If you have any questions that are not answered on the FAQs page, then get in touch and we will get back to you as soon as possible.

To find out more about your new account manager please email us at [email protected]

Or give us a call on + 44 (0) 208 977 4465 for UK queries (Monday to Friday: 08:00 a.m. to 18.00 p.m. GMT)

Or +1 512 229 0380 for US queries (Monday to Friday: 08:00 a.m. to 18.00 p.m. EST)

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